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Broad Street campus

Customer Service & Digital Administration

Develop professional enquiry handling, organised records and practical digital administration for customer-facing work.

ModeOn campusDurationSee programme detailsLocationBroad Street, Monrovia, Liberia

Illustration of a customer service adviser using a headset and organised digital records. — AI-generated course illustration; not a photograph of an actual SIT class.

Programme outcomes

What you will learn

01Respond clearly and respectfully to common customer enquiries

02Keep accurate records using fictional customer data

03Use a simple follow-up and escalation workflow

04Prepare a short service report and reflect on improvements

Fees and payment options

Published tuition: See approved class details

These fees apply to this programme at Broad Street, Monrovia, Liberia. Review the payment schedule and confirm any additional costs with Admissions before enrolment.

Ask Admissions to confirm instalments, any additional costs, and cancellation or refund terms before enrolment.

View fees and funding guidance

Before you apply

Entry guidance

Basic computer and email skills. Learners should be comfortable practising spoken and written communication with support.

Review the formally approved entry requirements before applying.

Ready to continue?

Confirm your next step with Admissions.

Supporting documents are deferred until Admissions requests them through a secure channel.